Terms & Conditions

Welcome to Oden Systems ("Company," "we," "our," "us"). By accessing or using our website, services, automations, AI systems, or tools ("Services"), you agree to these Terms & Conditions.

If you do not agree with these terms, do not use our Services.

1. Services Provided

Oden Systems installs and manages:

• AI customer response systems
• AI lead follow-up and reactivation systems
• Admin automation workflows
• Appointment scheduling automations
• Reporting and CRM syncing
• Dynamic AI audits and workflow analyses

2. Not a Replacement for Human Staff

Our Services automate processes, but we do not guarantee that automation will replace human roles or produce a specific financial outcome. All results vary based on your business, leads, operations, and usage.

3. Use of AI

Our automations may:

• Read data you provide
• Analyze workflows
• Generate responses
• Send messages based on your input
• Produce audit summaries
• Interact with customer inquiries

You are responsible for reviewing all AI-generated content before using it in your business.

4. User Responsibilities

You agree to:

• Provide accurate information
• Not misuse, resell, or redistribute our Services
• Not use our systems for illegal, harmful, or deceptive activities
• Maintain compliance with your local business regulations

5. Payments & Billing

For paid plans, you agree to pay setup fees and monthly fees as outlined. All payments are final. No refunds unless stated otherwise in writing.

6. Limitation of Liability

To the maximum extent permitted by law, we are not liable for lost revenue, missed clients, downtime, or damages caused by AI outputs, integrations, or third-party platforms. You use the Services at your own risk.

10. Contact

For questions: help@odensystems.ca